Tuesday, June 21, 2011

The Soft Stuff for Sysadmins

I'm working on another title, this time a technical book: The Soft Stuff for Sysadmins, Interpersonal Communication for the Working Geek.

On more than one occasion, I've heard an upper-level manager talk about how the technical stuff is easier; the soft stuff (that is, communication) is what's more difficult, at least for us technical types. But business communication for the sysadmin is not about presentation or psychology; it's simply about getting the required information to those who need it when they need it.

This book will describe how to accomplish that, based on my experiences as a sysadmin working at NASA.